Reservation & Ticket Issuance
Reservations are highly recommended as good seats
are in high demand. We accept reservation up to 6 months in advance.
Tickets may be picked up at Phuket FantaSea Ticketing Office at your earliest convenience prior to show time. However, for any reservation that is not fully paid, tickets must be picked up no later than one hour prior to show time. Otherwise, it is subject to cancellation without notice. (Please read our cancellation and refund policy). Please inform our ticket staff the name under which the reservation is made as well as reservation code.
Payment for tickets as well as all transactions in the park may be made in cash or by credit cards. We accept Thai Baht as well as all major currencies (US Dollars, Japanese Yen, Pound Sterling, Euro, Australian Dollars, Singapore Dollars, Hong Kong Dollars, Chinese Yuan and Taiwan Dollars ) The Park also houses a currency Exchange booth, operated by Kasikorn Bank, conveniently located by the entrance to the park.
All major credit cards are accepted.
Tickets issued are non refundable and non changeable.
Seat assignment, for both the buffet restaurant and the theater, is performed by a computerized seat allocation system on a best available basis. All reservations will be queued on a first come first serve basis and seats will be allocated only on the day of show.
Cancellations must be made at least one day in advance of the reserved show date. Cancellations made less than 24 hours prior to show date may be subject to a 50% cancellation charge. Bank charges, if any, shall be the responsibility of the guest. No refund shall be given if guests fail to show up due to any reason (“no show”).
