Reservations are highly recommended as good seats are in high demand. We accept reservation up to 6 months in advance. Our reservation office is open everyday from 09:00 ~ 22:30 (Friday – Wednesday) and 09:30 ~ 18:30 (Thursday). To proceed directly to our online reservation service, please click reservation. Alternatively, please contact Tel: +66 76 385 111, +66 76 680 888 Fax: +66 76 385 222, +66 76 680 889 Email: ticket@phuket-fantasea.com Tickets may be picked up at Phuket FantaSea Ticketing Office at your earliest convenience prior to show time. However, for any reservation that is not fully paid, tickets must be picked up no later than one hour prior to show time. Otherwise, it is subject to cancellation without notice. (Please read our cancellation and refund policy). Please inform our ticket staff the name under which the reservation is made as well as reservation code. Payment for tickets and all other transactions in the park may be made in cash or by credit cards. We accept Thai THB as well as all major currencies (US Dollars, Japanese Yen, Pound Sterling, Euro, Australian Dollars, Singapore Dollars, Hong Kong Dollars, Chinese Yuan and Taiwan Dollars ) The Park also houses a currency Exchange booth, operated by Islamic Bank of Thailand, conveniently located at the entrance to the park. All major credit cards are accepted. Tickets issued are non refundable and non changeable. Cancellations must be made at least one day in advance of the reserved show date. Cancellations made less than 24 hours prior to show date may be subject to a 50% cancellation charge. Bank charges, if any, shall be the responsibility of the guest. No refund shall be given if guests fail to show up due to any reason (“no show”).